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Support & Services

Permabit Enterprise Services & Support

Maximizing the Value of Your Permabit Solution

Permabit delivers best–in–class professional services and customer support to ensure that every customer is able to take full advantage of every benefit the Permabit Enterprise Archive™ solution has to offer. Our experienced staff is able to work directly with your team to handle every stage of the implementation and deployment process.

Permabit is a member of TSANet (Technical Support Alliance Network). TSANet provides direct access to partner members' support organizations to help answer interoperability issues with other vendor products. TSANet is the industry’s largest vendor-neutral support alliance that offers an industry-wide forum to facilitate servicing multi-vendors.

Permabit Professional Services:

Permabit’s Professional Services Team will take the guesswork out of the equation when you are developing your plan to implement an Enterprise Archive solution, working with customers through environment assessment, training, and ongoing consulting.
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Customer Support

Permabit Enterprise Support provides a full range of proactive, customer–centered support capabilities, all designed to help you plan, implement, and manage your archive environment.
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Spotlight
We achieved a 100% ROI in months. And, Permabit has let us exceed people's expectations of delivering data in a timely manner.
-Matt Pittman
VP MIS Infrastructure Penson Financial Services
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